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sky123 Privacy Policy for Your Account

The sky123 Privacy Policy explains what we collect when you open an account, sign in from your phone, or use DANA and QRIS for wallet activity.

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CONTACT ROUTES

Where To Ask About Privacy Policy

A clear contact route matters when your account record does not look right. We ask you to use the support contact shown inside your signed-in sky123 account and include the phone number linked to access, the relevant date, and a short description of your request. Do not send a wallet PIN or password. We can then identify the correct record, explain the Privacy Policy point involved, and route a correction or access request.

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Account contact

Use the support route inside your account for a Privacy Policy question. Include your linked phone number and request type so we can locate the correct record without asking for a password.

Wallet status

For a DANA, OVO, GoPay or QRIS receipt concern, share the transaction reference and date through support. We use those details to separate a payment record from unrelated account data.

Correction request

Ask us to correct account data through the same contact path. We may verify your phone before making a change, helping prevent another person from editing your profile.

SIX DATA CONTROLS

Six Data Controls Behind sky123 Policy

We handle this policy area through practical account controls rather than vague promises. Your phone verification helps us distinguish an account holder from an unapproved sign-in, while device and session records help…

Account details

We collect details needed for account access, such as your contact data and phone verification state. We use them to maintain the account record and respond to a request linked to your identity.

Device signals

When you sign in on a mobile phone or desktop browser, session and device signals may be recorded for security checks. These signals help us investigate access that does not match your normal account path.

Cookie settings

Cookies can keep a session active and help us see which Privacy Policy page was opened. You can manage browser cookie controls, although turning them off may affect sign-in and policy-page access.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can create reference numbers and status records. We use those records to reconcile account activity, not to request your wallet password.

Retention checks

We retain account, security and transaction references only for the period needed for the stated account, support and legal purposes. When a record is no longer needed, our handling follows the applicable retention process.

Your requests

You can ask about access, correction or removal of eligible personal data through support. We may confirm your phone and request enough detail to protect the account before responding.

Privacy Policy Questions About sky123

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening access. They explain what to send, how verification works, and where local law affects an account request. If your case involves a specific transaction or device, contact us through the signed-in support path so we can check the relevant record.

It covers account details, phone verification, sign-in and device signals, cookies, payment references, retention and requests about your personal data. It applies to your use where local law permits.

Yes. The Privacy Policy covers transaction references and status linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We do not need your wallet PIN to check those records.

Use the support contact inside your signed-in account and ask for an account-data access request. Include your linked phone number and a clear date range so we can identify the right records.

You can request a correction through the account support path. We may verify your phone before changing the record, then explain which details were updated and whether any record must remain for a stated purpose.

Cookies can preserve your session and show which policy page was opened. Your browser controls can limit cookies, but sign-in and account access may not work as expected when required session cookies are blocked.

We use phone verification, session data and selected device signals to identify unusual sign-ins. Never send your password or wallet PIN through support; use the account contact path for a safe request.

Yes. Certain access, correction or removal requests depend on local law. We assess each request against the applicable rules and reply through the verified contact route where local law permits.

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